07 - Launch, Go-To-Market, And Enablement

Launch Tiering

Launch Tier

Description

Typical Trigger

Tier 1

Incremental enhancement

Existing workflow improvements

Tier 2

New capability launch

New family-facing tutoring capability

Tier 3

Strategic launch

MSP launch, major pricing/packaging, or channel expansion

Launch Readiness Checklist

  • Positioning and messaging approved for parents/guardians.

  • Product marketing brief finalized with outcomes and confidence proof points.

  • Growth funnel assets published (landing pages, lifecycle emails, intake scripts).

  • In-app guidance and docs updated.

  • Support runbook and macro templates prepared for family questions and tutor-fit requests.

  • Privacy and trust packet published.

GTM Plan

Channel

Objective

Owner

KPI

Date

Paid search and social

Fill free-session pipeline with qualified families

Growth

Cost per booked intake <=$120

2026-06 onward

Parent referral loop

Turn successful families into growth channel

Success

20% of new enrollments from referrals

2026-08 onward

Reading challenge/content campaigns

Build trust and inbound demand

Marketing

10% visitor-to-booking on campaign traffic

2026-07 onward

Homeschool and learning-community partnerships

Acquire high-intent segments

Partnerships

5 active community partnerships

2026-09 onward

ESA/scholarship channels

Improve affordability and close rate

Revenue + Ops

+5 points conversion in eligible states

2026-10 onward

Internal Enablement

  • Growth team training complete with parent objection handling and plan guidance.

  • Support training complete with scheduling, billing, and tutor-fit scenarios.

  • Student success playbook updated for 30/60/90-day family engagement plans.

  • Tutor operations checklist validated for quality and continuity SLAs.

Launch Review

  • D+7 funnel readout (booking completion, intake quality, free-to-paid conversion).

  • D+30 retention indicators (attendance adherence, tutor continuity, support burden).

  • D+90 strategy follow-up and backlog adjustments (plan mix, churn reasons, channel ROI).